Brochures/Forms
To download the latest customer information from CityLink simply click on your selected brochure below. To view these files you will require Acrobat reader.
Brochures
CityLink Australia-wide roaming fact sheet
a fact sheet to using your e-TAG device Australia-wide
CityLink Access account fact sheet
a fact sheet for Access account customers
CityLink Commercial account fact sheet
a fact sheet for Commercial account customers
CityLink Customer Charter
CityLink promises to deliver ..
Travelling made easy for deaf and hearing impaired customers
a fact sheet for deaf and hearing impaired customers
CityLink Everyday account fact sheet
a fact sheet for Everyday account customers
CityLink Taxi account fact sheet
a fact sheet for Taxi account customers
CityLink Electronic Invoicing
Making accounting easier for commercial customers
find out more about the safety measures for CityLink's tunnels
a safety guide on how to drive smoother and safer on CityLink and the Monash Freeway
e-TAG installation guides
e-TAG Slimline Installation Guide for all vehicle types
Installing and removing your slimline e-TAG and e-TAG holder
e-TAG Installation Guide for all vehicle types
Installing and removing your e-TAG and e-TAG holder
CityLink e-TAG removal instructional video
View instructional video on how to remove your e-TAG holder from your windscreen
Pricing brochures
1 July to 30 September 2010
1 April to 30 June 2010
1 January to 31 March 2010
Forms
Access application form - apply online
For more information before applying online.
Commercial application form
Commercial account application form - fax friendly
Commercial account maintenance form
A form to add, change and manage your e-TAG devices - fax friendly
Direct debit form
CityLink direct debit request form - fax friendly
Everyday application form
Everyday account application form - fax friendly
Everyday Account transfer form
A form for the transfer of accounts between entities - fax friendly
Late Toll Nomination Statement
Nomination form - fax friendly
Multiple Late Toll Nomination Statement
Nomination form for multiple drivers and/or trips - fax friendly
Motor Trader application form
Motor Trader account application form - fax friendly
Other
Planned tunnel closures for 2010
Planned tunnel closure for 2010
Tolling Customer Ombudsman
TCO provides a free and independent alternative dispute resolution process for customers
CityLink Toll Map